Box Office Hours

Regular Hours:  Thursday and Friday 11AM – 6PM with exceptions for PreSales and OnSales when applicable.

Weekend Hours:  Open 3-4hrs prior to an event. If there is no event then we are closed. Please call ahead if you have questions pertaining to a specific showtime.

Box Office hours may vary per event.  For more information, please contact the Box Office 269-345-6500.  If there is an event Thursday or Friday, the Box Office will remain open from 11AM until Intermission.  If an event is scheduled to go on sale earlier than 11AM, we will open at the scheduled presale or onsale day and time.

Purchasing Tickets

Tickets are available through Ticketmaster online at or by phone at 1-800-745-3000.  Tickets are also available in-person-only at the State Theatre Box Office.

To view our seating chart, please click here!

Buying tickets online is now easier than ever!  With our new interactive seating charts through Ticketmaster, you can choose your seats and share where you’ll be sitting with all your friends on Facebook, Twitter, and more.

Will-call tickets are available at the box office 2 hours prior to showtime and will be released with proper photo identification to the person whose name is on the account.

For any questions regarding your order, please contact the State Theatre Box Office at 269-345-6500.

Accessible Seating

The Kalamazoo State Theatre strives to provide a safe and enjoyable environment for everyone.  In effort to serve patrons to the best of our ability, notice of assisted needs should be communicated upon ticket purchase, and for all events.

SeatinADAg Location for Barrier Free and Limited Mobility
The Kalamazoo State Theatre is a historical building with no elevator to the upstairs (mezzanine and balcony).  Seating for barrier free patrons and companions is located on the main level in orchestra center in rows AA, M, and N.


How to Purchase
Online:  At seats will be shown as a light blue dot with the ADA symbol

Over the Phone:  Call 1-800-745-6500 and notify the representative of the need for wheelchair accessibility

Box Office:  Tickets are sold in-person-only during Box Office Hours, Thursdays & Fridays from 11am – 6pm, and on event days (hours may vary depending on event times).  Please notify our box office representatives of any special needs, and we will do our best to accommodate.

Approaching the Building
A barrier free drop off area closest to the main entrance is located at the corner of E. Lovell St. & S. Burdick St. There are also various locations just south of the main entrance.  A select number of accessible parking spaces are located north of Lovell along the Kalamazoo Mall, and in the Cedar St. parking lot.

Hard of Hearing
To accommodate, requests for sign language interpretation, please allow four weeks prior to an event. (Two weeks at the very minimum) These requests are also subject to artist approval and availability of interpreter.

For further information, please contact Box Office Manager, Ruth Berjawi at 269.345-6500 or


There are no refunds or exchanges.  However, if an event is postponed or canceled, tickets are transferable to the new date or refunds are available from where you originally purchased your tickets.

Accepted Payment Methods

We accept Visa, MasterCard, American Express, Discover, Cash, or Check.


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