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March 20, 2020

Dear Kalamazoo State Theatre Patrons,

We have been closely monitoring developments related to the coronavirus (COVID-19). At the recommendation of federal, state, and local health officials, we feel that we have a responsibility to do our part in helping stem the spread of COVID-19. With that, we have made the difficult decision to cancel Kash Doll & Neisha Neshae on Friday, March 20th.

Tickets purchased will be refunded at the original point of sale. Refunds through Ticketmaster will automatically be refunded to your credit card. For additional information regarding online purchases, contact customer support at www.ticketmaster.com/customerservice. For more information about event purchases made at the Kalamazoo State Theatre box office, please see Ticket Info page at Kazoostate.com.

We continue to monitor the situation closely and are evaluating the status of all events on a show-by-show basis. If any additional concert dates are postponed or rescheduled, we will update our website and social media immediately, and make every effort to contact our patrons.

Thank you for your patience and understanding during this time.

The KST Team

Important Coronavirus (COVID-19) Impact and Refunds

Due to the impact of COVID-19, the Kalamazoo State Theatre is taking steps immediately to ensure the safety of our patrons and staff. If your event was canceled, it’s Ticketmaster’s standing policy to automatically refund the full cost of the ticket and fees to the original purchaser’s credit card. For any canceled events: Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days.

Please visit Ticketmaster’s full disclosure and guidance for all events that are being postponed and canceled during this unprecedented time.

We thank you for your patience and understanding.


March 20, 2020
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